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If you need to cancel or reschedule your appointment at Lotus Wellness Centre, we kindly ask that you notify us at least one hour before your scheduled time.

This advance notice helps us manage our resources efficiently and ensures that we can accommodate other clients who may be waiting for an opening. Each treatment room and massage attendant’s time is specifically reserved for you, and we work hard to offer a seamless and personalized experience to all our clients. By notifying us in advance, you help us maintain the quality of service that you expect and deserve.

Please note that failure to cancel or reschedule your appointment ahead of time may result in the scheduled time being held until it has passed. This policy is in place to help us maintain smooth operations and avoid unnecessary delays, as every appointment slot is valuable to both our clients and staff.

We truly appreciate your understanding and cooperation in this matter. Your respect for our policies allows us to continue providing the highest level of service and ensures that we can accommodate everyone in a timely and efficient manner. Thank you for choosing Lotus Wellness Centre – we look forward to serving you.